Privacy Policy – Our Braintree
Last Updated: August 2025
Our Braintree is committed to protecting your privacy and handling your personal information in a clear, open, and lawful manner. This policy explains how Our Braintree collects, uses, stores, shares, and protects personal data, as well as the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Our Braintree is the trading name of Memories Forever Limited, a company registered in England & Wales (Company No. 15836853).
Directors: Mark Sansom & Danny Macklin
Registered office: [Insert Address]
Contact for Privacy Matters:
Email: hello@ourbraintree.co.uk
Telephone: 01376 806154 / 07874 653967
2. What This Policy Covers
This policy applies to:
Visitors to our website (ourbraintree.co.uk)
Businesses and individuals who create listings on Our Braintree
People who contact or interact with us via email, phone, or social media
Participants in events and community initiatives promoted through Our Braintree
3. Information We Collect
Our Braintree may collect and process:
Contact details – name, business name, address, phone number, email
Business listing details – description, categories, website/social links, images, videos
Account information – login credentials if applicable
Payment information – processed securely via third‑party payment processors (Our Braintree does not store card details)
Event submissions – date, time, venue, descriptions, images
Technical data – IP address, browser type, device information
Cookie/tracking data – analytics data on site usage (see Section 10 on cookies)
4. How We Use Your Information
Our Braintree collects and uses personal data for:
Providing and managing listings (Standard/Premium)
Processing payments for Premium services
Communicating with you about your account, changes, or updates
Promoting community events that meet our policy criteria
Security and fraud prevention
Legal compliance (obligations under UK law)
Improving our service via analytics and feedback
5. Legal Basis for Processing
Under UK GDPR, Our Braintree processes your personal data on the following bases:
Contract necessity – to create and maintain your listing, process payments, and provide agreed services
Consent – for marketing communications (you can withdraw at any time)
Legitimate interest – for running, improving, and promoting Our Braintree, where it does not outweigh your rights
Legal obligation – where required by law or regulation
6. Sharing Your Information
Our Braintree may share personal data with:
Payment processors (e.g., SquareSpace Payments)
IT & hosting providers who maintain our site and systems
Marketing and analytics providers (e.g., Google Analytics, Facebook Ads)
Law enforcement or regulatory bodies if required by law
We never sell personal data to third parties.
7. International Data Transfers
If data is transferred outside the UK/EEA, Our Braintree ensures appropriate safeguards are in place (e.g., adequacy decisions, Standard Contractual Clauses) to protect personal data.
8. Data Security
Our Braintree takes appropriate technical and organisational measures to protect your data, including:
Encrypted data transmission (SSL/TLS on our website)
Secure servers with restricted access
Regular system updates and security reviews
Limited access to personal data for authorised personnel only
9. Data Retention
Our Braintree keeps personal data only as long as necessary for the purposes it was collected:
Active listings – while services are provided
Closed accounts – securely deleted or anonymised within 12 months unless required for legal reasons
Financial transaction records – retained for 6 years for tax compliance
10. Cookies and Tracking
Our Braintree uses cookies and similar technologies to:
Improve website functionality
Analyse visitor traffic with Google Analytics
Support marketing (e.g., Facebook Pixel)
You can manage or disable cookies in your browser settings.
See our full Cookie Policy [link] for details.
11. Your Data Rights (UK GDPR)
You have the right to:
Access copies of your personal data
Correct inaccurate or incomplete personal data
Request erasure (“right to be forgotten”)
Restrict processing in certain circumstances
Receive your data in a portable format
Object to processing, including direct marketing
Withdraw consent at any time (where applicable)
To exercise your rights, contact hello@ourbraintree.co.uk
12. Children’s Privacy
Our Braintree is intended for users aged 16 or above. Listings/events involving younger people must be submitted by a parent, guardian, or authorised adult.
13. Changes to This Policy
Our Braintree may update this Privacy Policy from time to time. Updates will be posted on our website and, where significant, we will notify active members by email.
14. Complaints
If you have concerns about how we handle your data, you can contact the Information Commissioner’s Office (ICO): www.ico.org.uk